carsrentalsearch.com

PRIVACY POLICY

Welcome to CARSRENTALSEARCH.COM (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you access or use our website, applications, social media pages, and related services (collectively, the “Services”).

Your use of our Services is also governed by our Terms and Conditions.

For residents of California, additional disclosures are included at the end of this Policy.


1. ABOUT OUR SERVICES

CARSRENTALSEARCH.COM connects customers with third-party car rental products and services, including short-term and long-term vehicle rentals, airport rentals, luxury and economy vehicles, and related add-ons such as insurance coverage, GPS, child seats, and roadside assistance.

These services are provided by independent third parties such as car rental companies, fleet operators, insurance providers, and mobility partners (“Rental Partners”).

To deliver these Services, we may receive personal information from Rental Partners and may share personal information with them or with affiliated entities. We do not control, and are not responsible for, the privacy practices of third parties.


2. OVERVIEW OF THIS POLICY

This Privacy Policy explains:

  • What information we collect

  • How we use personal information

  • How and when we share information

  • How we store and protect information

  • Your rights and choices

  • International data transfers

  • Cookies and tracking technologies


3. INFORMATION WE COLLECT

3.1 Personal Information You Provide

When you use our Services, we may collect personal information you voluntarily provide, including:

  • Identity details: full name, date of birth, age, gender

  • Contact details: email address, phone number, billing and mailing address

  • Driver information: driver’s license number, issuing country/state, expiration date

  • Rental details: pickup and drop-off locations, dates and times, vehicle preferences, booking references, rental company details

  • Payment information: credit or debit card details and billing address

  • Additional drivers: names and driver details of authorized drivers

  • Preferences: vehicle type, fuel type, transmission, accessibility needs

  • Reviews and content: ratings, reviews, feedback, and user-generated content

  • Communications: customer support requests, inquiries, complaints, or messages

  • Promotions: entries for contests, promotions, or special offers

  • Other information: any additional details you choose to provide

You may decline to provide certain information, but doing so may limit your ability to complete a rental booking.


3.2 Sensitive Personal Information

Certain information may be considered sensitive under applicable laws, such as:

  • Driver’s license numbers

  • Government-issued identification

  • Accessibility requirements

  • Precise geolocation data (only with your permission)

We process sensitive personal information only when necessary and as permitted by law. You may withdraw consent at any time by contacting us.


3.3 Information Collected Automatically

When you access our Services, we may automatically collect:

  • Device data: IP address, browser type, operating system, device identifiers

  • Usage data: searches, clicks, browsing behavior, referring URLs, access times

  • Location data: approximate location (city or region level)

  • Inferences: preferences and interests based on usage patterns

This information helps us improve functionality, personalize user experience, and optimize rental search results.


3.4 Information from Third Parties

We may receive personal information from:

  • Rental Partners

  • Insurance providers

  • Affiliates

  • Advertising and analytics providers

  • Social media platforms

  • Other business partners

This may include booking confirmations, rental status, demographic data, and advertising engagement.


4. HOW WE USE YOUR INFORMATION

We use personal information to:

  • Provide and operate our Services

  • Facilitate car rental bookings and reservations

  • Process payments and transactions

  • Display booking confirmations and rental history

  • Communicate regarding rentals, changes, or support

  • Send administrative and transactional messages

  • Deliver marketing communications (where permitted)

  • Personalize vehicle search results and offers

  • Improve website performance and develop new features

  • Provide targeted promotions and advertising

  • Detect and prevent fraud or misuse

  • Comply with legal and regulatory obligations

  • Enforce our policies and protect our rights

Where required, we rely on your consent or other lawful bases for processing.


5. ELECTRONIC COMMUNICATIONS

We may contact you via email, text message, phone call, or push notification to:

  • Confirm rental bookings

  • Provide pickup or return reminders

  • Send service updates and alerts

  • Deliver marketing messages (with opt-out options)

You may opt out of marketing communications at any time.


6. LEGAL BASES FOR PROCESSING (EU/UK)

We process personal information based on:

  • Performance of a contract

  • Legal obligations

  • Legitimate business interests

  • Your consent (where required)

You may object to processing based on legitimate interests.


7. HOW WE SHARE INFORMATION

We may share personal information:

7.1 With Rental Partners

To complete car rental bookings and related services.

7.2 With Affiliates

For operational, analytics, marketing, and fraud prevention purposes.

7.3 With Business Partners

Including advertising and promotional partners, where legally permitted.

7.4 With Service Providers

Such as hosting providers, payment processors, analytics vendors, and customer support services.

7.5 For Legal or Safety Reasons

To comply with laws, respond to lawful requests, or protect rights and safety.

7.6 Corporate Transactions

In the event of a merger, acquisition, or sale of assets.

7.7 With Your Consent

Or at your direction.

We may also share aggregated or anonymized information that does not identify individuals.


8. DATA SECURITY AND RETENTION

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide our Services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements


9. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and similar technologies to:

  • Enable website functionality

  • Analyze usage and performance

  • Personalize content

  • Deliver interest-based advertising

You can manage cookie preferences through browser settings or consent tools. Disabling cookies may affect functionality.


10. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct or update information

  • Request deletion

  • Restrict or object to processing

  • Opt out of marketing or targeted advertising

  • Request data portability

To exercise your rights, contact us at:
📧 sales@carsrentalsearch.com


11. INTERNATIONAL DATA TRANSFERS

We operate globally. Your information may be transferred to countries outside your place of residence. We use appropriate safeguards to protect international data transfers in accordance with applicable laws.


12. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.


13. CHILDREN’S PRIVACY

Our Services are not intended for children under 16. We do not knowingly collect personal information from children.


14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.


15. CONTACT US

If you have questions about this Privacy Policy or our data practices, contact us at:

📧 sales@carsrentalsearch.com

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